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Warranty/Guarantee Policy

All DINGA products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

DINGA will repair or replace the product at its option and return direct to purchaser.

DINGA Online
As Trustee For Dinga Unit Trust
ABN 79 008 253 264

3/23 Ayrshire Crescent.
Sandgate, NSW. 2304.

Not sure what to do and would like to talk to us first, please call us at: +61 2 4960 8840 or send an email to DINGA explaining the details of your claim.

These guarantees do not cover products damaged due to abuse, misuse, normal wear, or excessive wear caused by neglect of cleaning and lubrication required or general service requirements due to owner's failure to provide reasonable and necessary maintenance. Please see additional notes below for maintaining your products.

Should any products not be deemed to be covered by the DINGA Guarantee, they may be repaired at a nominal charge to the purchaser, provided parts are available and the product is returned with return postage prepaid.

The guarantees described herein shall be the sole and exclusive guarantees granted by DINGA and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and time period described herein, shall constitute complete fulfilment of all liabilities and responsibilities of DINGA to the purchaser with regard to this product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. DINGA shall not be liable or in any way responsible for any damages or defects caused by repairs or attempted repairs performed by anyone other than a DINGA authorised service agent. Nor shall DINGA be liable, or in any way responsible, for any incidental or consequential property damage. DINGA reserves the right to amend or change these guarantees at any time.

The provisions of these guarantees are in addition to, and not a modification of, or a subtraction from, the statutory guarantees and other rights and remedies contained in any applicable Australian laws. To the extent that any provision of these guarantees is inconsistent with any applicable Australian law, such provision shall be deemed voided or amended as necessary, to comply with such Australian law.